Shipping Policy
Effective Date: October 25, 2026
SHIPPING TIME:
| Shipping Methods | Processing Time | Shipping Time |
| Standard Shipping | 3 – 5 (Business Days) | 5 – 10 (Business Days) |
| Shipping With Insurance (Yun Express) | 3 – 5 (Business Days) | 4 – 6 (Business Days) |
| Expedited Shipping (DHL Express) | 3 – 5 (Business Days) | 2 – 3 (Business Days) |
SHIPPING FEE:
| Shipping Methods | Shipping Fee |
| Standard Shipping | $4.99 ($2.99 per additional item) |
| Shipping With Insurance (Yun Express) | $9.99 ($3.99 per additional item) |
| Expedited Shipping (DHL Express) | $35.99 ($20.99 per additional item) |
Free Shipping On All Orders Over $150. Orders over $150 receive free shipping and are shipped with Standard Shipping.
NOTE: All items are custom-made and printed on demand, so additional time is required for design, processing, and packaging before shipping — even for blank items.
ORDER TRACKING: You will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us at [email protected].
RETURN POLICY: After receiving the order, if there are quality problems or incorrect size information, please contact our customer service immediately at [email protected]. Please see more Return & Refund Policy here.
CONTACT US If you have any questions or concerns regarding your order’s shipping status, please reach out to us using the details below:
Store Information:
Store Name: MCNEL-MyTownChannel
Website: https://mytownchannel.com
Warehouse Address: 25260 Piuma Rd, Calabasas, CA 91302, United States
Phone: +1-(209) 4902-696
Email: [email protected]
