🔒 Privacy Policy

Effective Date: October 16, 2025

At Mytown Channel Store by Alchemy & Sorcery LLC, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on https://mytownchannel.com.

🧾 Information We Collect

When you visit or shop on our website, we may collect the following types of information:

  • Personal Information: name, email address, phone number, billing and shipping address.
  • Payment Details: processed securely through PayPal or other trusted payment gateways (we do not store your credit or debit card information).
  • Technical Data: IP address, browser type, device information, and browsing behavior.

🎯 How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To send order confirmations, delivery updates, or respond to your inquiries.
  • To improve our website, services, and customer experience.
  • To send promotional offers or marketing emails (only if you have opted in).

🔐 Data Security

We use SSL encryption and industry-standard security measures to protect your personal information.
Your data is never sold, shared, or rented to third parties.
Access to customer data is restricted to authorized personnel only.

🛍️ Third-Party Services

We use trusted third-party partners such as PayPal, shipping carriers, and analytics providers to operate our store efficiently.
Each third party has its own privacy policy, and we encourage you to review them when using their services.

🍪 Cookies

Our website uses cookies to enhance your browsing experience and improve site performance.
You can disable cookies in your browser settings, but some website functions may not operate properly without them.

🧠 Your Rights

You have the right to:

  • Request access to the personal data we store about you.
  • Request corrections or deletion of inaccurate or outdated information.
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

📩 Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

Mytown Channel Store by Alchemy & Sorcery LLC
📍 Warehouse Address: 25260 Piuma Rd, Calabasas, CA 91302, United States
📧 Email: [email protected]
📞 Phone: (310) 386-1504
🌐 Website: https://mytownchannel.com
🕒 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PT)
🆔 Entity Number: 202016110061