📞 Contact Us
We’re here to help!
At Mytown Channel Store by Alchemy & Sorcery LLC, our support team is ready to assist you with any questions about your order, payment, or delivery.
Whether you need help tracking your purchase or have inquiries about our products, feel free to reach out — we’re happy to assist.
💬 How to Reach Us
📧 Email: [email protected]
📞 Phone: (310) 386-1504
🌐 Website: https://mytownchannel.com
🏢 Warehouse: 25260 Piuma Rd, Calabasas, CA 91302, United States
Our business hours are Monday – Friday, 9:00 AM – 6:00 PM (PST).
Please allow 1–2 business days for our team to respond to email inquiries.
🛍️ Order Support
If you’re contacting us about an existing order, please include your:
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Full name
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Order number
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Date of purchase
This helps us locate your order and assist you more quickly.
📦 Returns & Refunds
To request a return or refund, please review our Refund & Returns Policy before reaching out.
Our support team will provide instructions for eligible returns.